Thank you for shopping at PaddlePro Gear! This shipping policy outlines the terms and conditions regarding the shipment of your orders.
We currently ship to addresses within the United States. We do not ship to international addresses at this time. Please note that we may not be able to ship to certain remote or restricted areas.
We offer several shipping methods to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs during the checkout process before placing your order.
The following shipping methods are available:
Please note that delivery times are estimates and are not guaranteed. Delivery times may vary depending on the shipping destination, weather conditions, and other factors beyond our control.
We typically process orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Some items may be subject to shipping restrictions due to their size, weight, or hazardous nature. These restrictions will be noted on the product page.
We are unable to ship to P.O. boxes or APO/FPO addresses at this time.
Shipping insurance is available for purchase during the checkout process. Shipping insurance protects your order against loss or damage during transit.
If you choose to purchase shipping insurance and your order is lost or damaged, please contact us immediately. We will file a claim with the shipping carrier and work to resolve the issue as quickly as possible.
If your order is lost or damaged during transit, please contact us immediately. We will file a claim with the shipping carrier and work to resolve the issue as quickly as possible.
Please note that it may take several weeks for the shipping carrier to investigate a lost or damaged shipment. We appreciate your patience during this process.
It is your responsibility to provide a correct and complete shipping address. We are not responsible for orders that are shipped to an incorrect or incomplete address provided by you.
If you realize that you have provided an incorrect shipping address after placing your order, please contact us immediately. We will do our best to update the shipping address before the order is shipped. However, we cannot guarantee that we will be able to make the change.
If an order is returned to us due to an incorrect shipping address, you will be responsible for paying the additional shipping costs to reship the order.
If you have any questions about our shipping policy, please contact us:
PaddlePro Gear
prototypestemporary.com
